Request Product Return Authorization from Precision Electric

Request Product Return Authorization

Company Name / Customer Name(Required)

E-mail Address For Contact(Required)

Original Order Number(Required)

Have 30 Days Passed Since Your Order Was Placed?(Required)

WARNING: Items that exceed the 30 day return window are NON-REFUNDABLE. If you are having issues with your product, please reach out to our sales or technical support team at 574-256-1000 to see if a resolution can be made.

Reason For Return(Required)

Did You Reach Out To Our Technical Support To Determine Incompatibility?(Required)

NOTE: To prevent potential restocking fees, we strongly encourage you reach out to our technical support team at 574-256-1000 to address any compatibility concerns you might have. We are integrators of our products and have field technicians on staff who may be able to address you or your electrician’s questions or concerns.

Was The Packaging For This Item Opened To The Point Where The Product Could Be Removed From The Box?(Required)

NOTE: All opened items must be evaluated by our technicians and pass the following conditions for return approval:

Item(s) returned complete with original equipment manufacturing box, packaging, accessories and manuals.
Item(s) pass internal evaluation, testing and operation.
Understanding a 25% restocking fee is associated with item(s) with open box conditions (broken factory tape or seal and item(s) exposed).
Understanding returns may be rejected if it is discovered installation of the item(s) was attempted.
Understanding returns may be rejected if item(s) internal components were tampered with.

Was Installation Of The Item Attempted?(Required)

WARNING: Because of the nature and sensitivity of electrical equipment, items where installation was attempted areNON-REFUNDABLE. If installation was attempted and you had issues, please reach out to our technical support at 574-256-1000 to see if a resolution can be made.

Is There Any Additional Information You Believe Is Relevant To Your Return?

Return Terms And Conditions Agreements(Required)

I agree and understand this return may be rejected outright if the above information is found to be incomplete, inaccurate or misrepresentative of the item(s) being returned.

I agree and understand that all items are subject to potential restock or rejection based upon manufacturer, testing failure, incomplete packaging, attempted installation, or equipment tampering discovered during equipment evaluation.

I agree and understand Precision Electric is not responsible for equipment or packaging damage that can potentially occur during shipping. I will properly protect the equipment and packaging when shipping them. I am responsible for freight issues and costs that may occur with the carrier I choose.

Request Product Return Authorization

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