Benshaw RX2E Softstarters: A Complete User Guide
Estimated reading time: 10 minutes
Introduction: Beyond Direct-on-line Starting to Protect Your Motor Investment
Starting large AC motors directly across the line (Direct-On-Line) is a simple but often harsh method. This approach creates immense mechanical shock for the motor and machinery and, in addition, causes significant electrical disturbances like voltage dips that affect other equipment. Consequently, facilities are adopting advanced solutions like benshaw rx2e softstarters to mitigate these problems. A reduced voltage starter, as explained by Plantengineering, gradually applies voltage to the motor. This controlled method prevents the severe inrush currents and mechanical stress typical of DOL starts, thereby protecting valuable assets.
The primary benefit of an industrial soft starter is its ability to manage motor acceleration smoothly. It gradually ramps up the voltage from an initial, reduced level to the full line voltage. In doing so, the starter effectively limits both torque and current during the startup phase. This process drastically cuts down on mechanical wear for components like gears, belts, and couplings. As noted in research from Journal of Engineering Research and Reports, minimizing this wear is critical. In short, this gentle start prolongs motor life and enhances the reliability of the entire system, leading to reduced maintenance and downtime as explained by Plantengineering.
Modern units such as the Benshaw RX2E Series offer more than just basic start control; they integrate comprehensive Benshaw motor protection. These enclosed starters provide a robust, all-in-one solution for the starting, stopping, and safeguarding of three-phase AC motors. According to Case Histories, the RX2E is engineered for both smooth acceleration and controlled deceleration. This stop control is vital in applications like pumping to prevent system damage from water hammer. Ultimately, this article will explore the technologies, benefits, and applications of the RX2E soft start, offering a guide for optimizing motor control.
What Are Benshaw Rx2e Softstarters and How Do They Protect Motors?
Benshaw RX2E softstarters are advanced reduced voltage starters designed to replace conventional electromechanical starters. Instead of subjecting an AC motor to the instant shock of full voltage, an RX2E soft start gradually ramps up the voltage, significantly reducing mechanical stress and electrical inrush current. The core purpose, according to Plant Engineering, is to extend the life of the motor and the entire mechanical system. This controlled acceleration minimizes wear on belts, gears, and couplings, ultimately preventing costly downtime and maintenance.
Beyond a smooth ramp-up, the RX2E series provides comprehensive Benshaw motor protection. For instance, these industrial soft starters actively monitor for dangerous electrical conditions. They include features like an instantaneous overcurrent trip (ANSI 50) to prevent damage from short circuits, as detailed by RX2e Soft Starters. Furthermore, the system incorporates single-phase protection, which safeguards the motor from the severe thermal damage that occurs when a supply phase is lost. These integrated protections are critical for maintaining motor health in demanding industrial environments.

Unlike harsh direct-on-line methods, Benshaw RX2E softstarters provide a smooth, controlled startup, significantly extending the life of your motor and mechanical systems.
The RX2E’s design integrates these capabilities into a single, robust package. Typically housed in a rugged metal enclosure, as shown by Benshaw RX2E, these units are built for industrial settings. The intelligence behind the operation comes from Benshaw’s MX2 control technology, which offers precise digital control over starting and stopping profiles. According to Benshaw RX2E Soft Starter, this technology enhances both flexibility and operational convenience. Consequently, the RX2E is not just a starter but a complete motor management solution.
Proper Installation and Wiring of Your Rx2e Soft Start
Proper installation and wiring are foundational to the reliable operation of Benshaw RX2E softstarters. Before beginning, it is crucial to ensure all work complies with the National Electrical Code (NEC), NFPA 70E, and local regulations, implementing strict lockout/tagout procedures to de-energize equipment. Following the manufacturer’s specific guidelines, as detailed in official Benshaw documentation, is essential for both safety and optimal performance. This initial planning phase prevents common errors that can lead to equipment failure or hazardous situations down the line. Consequently, a methodical approach ensures your AC motor soft starter functions as intended from day one.
Mounting & Enclosure for Benshaw Softstarters
The physical mounting of the starter requires careful consideration of its environment. For instance, the enclosed combination starter must be installed in a location with adequate ventilation to dissipate heat, adhering to the clearance requirements specified by Benshaw. The unit’s RX2e Combination Soft Starter NEMA enclosure rating dictates its suitability for the surrounding conditions, whether it’s a NEMA 12 for indoor industrial use or a NEMA 3R for outdoor applications. Furthermore, all power wiring conductors must be sized correctly based on the motor’s full load amperage (FLA) and securely terminated to the line and load terminals. Proper grounding is not optional; it is a critical safety measure to protect personnel and equipment.
Wiring the Benshaw motor control system involves connecting both high-voltage power and low-voltage control circuits. The RX2E Series often includes an integrated main circuit breaker, which simplifies installation as noted by distributors like Benshaw RX2E Soft Starter. In addition, a control power transformer (CPT) with primary and secondary fusing is typically standard, providing a stable control voltage as highlighted in Benshaw LV SS Motor Control Brochure literature. After making all physical connections, you should meticulously verify every termination point for tightness and correctness before applying power to the unit. This final check is an indispensable step in commissioning the system safely.
Programming Key Parameters for Optimal Motor Performance
Effective Benshaw motor control begins with correctly programming the key parameters on your RX2E soft start. Initially, you will focus on three primary settings: the starting voltage, the ramp-up time, and the current limit. The starting voltage determines the initial torque applied to the motor, while the ramp time dictates how long it takes to reach full speed. According to documentation from Benshaw, the MX² control module provides precise digital control over this profile, ensuring a smooth and controlled acceleration that protects your equipment.

Benshaw RX2E softstarters are engineered to protect motors by ensuring a smooth, controlled start-up, which significantly reduces mechanical stress and extends the life of industrial equipment.
Consequently, adjusting these settings to match the application is critical for optimal performance. For instance, a high-inertia load like a large fan may require a longer ramp time to avoid mechanical shock, whereas a conveyor might need a higher initial torque to overcome static friction. The current limit parameter is equally important; it prevents excessive inrush current that can cause voltage dips on the power system, a point highlighted by Plant Engineering. Setting this value just above the motor’s full load amps (FLA) during a normal start protects both the motor and the electrical infrastructure.
Beyond starting, programming the stop parameters is also vital in many scenarios. The RX2E series includes a soft stop feature that gradually ramps down the voltage, which is particularly useful for pumping applications to prevent water hammer, as noted by Benshaw. In addition, you must always program the motor’s FLA rating to enable the starter’s comprehensive overload protection features. These customizable settings, as detailed by vendors like Rspsupply, ensure the industrial soft starter is perfectly tuned to its specific task, thereby maximizing equipment life.
Configuring Advanced Benshaw Motor Protection Settings
To truly leverage the capabilities of Benshaw RX2E softstarters, technicians must move beyond default settings to configure advanced Benshaw motor protection. These industrial soft starters incorporate a comprehensive suite of protective functions to safeguard motors against various electrical faults. For instance, the MX2 control technology provides numerous user-adjustable protections, including ANSI standard codes for over/under voltage, frequency, and current imbalance. According to RX2e Soft Starter, this integrated approach can eliminate the need for external monitoring devices, simplifying the control circuit. Properly setting these parameters is critical for preventing costly motor failures.
Fine-tuning these parameters requires a solid understanding of the application’s electrical environment. For example, setting precise Over/Under Voltage Protection (ANSI 27/59) thresholds prevents damage from power supply sags or swells. In addition, the RX2E soft start offers robust protection against phase loss and current imbalance, which can rapidly overheat motor windings. As detailed in Benshaw technical documents, the starter continuously monitors all three phases. An Instantaneous Overcurrent Trip (ANSI 50) setting, also highlighted by Benshaw, adds crucial protection against severe mechanical jams.
Beyond immediate faults, configuring the electronic overload is vital for motor longevity. The RX2E’s sophisticated relay simulates motor heating more accurately than older bimetallic strips. Following National Electrical Code (NEC) guidelines, technicians must program the motor’s Full Load Amp (FLA) rating and select an appropriate trip class (e.g., Class 10 or 20). This protects the motor during prolonged high-load conditions without causing nuisance trips. As noted by suppliers like Benshaw RX2E Soft Starter, this advanced motor protection is a core feature.
A Practical Guide to Soft Starter Troubleshooting for the Rx2e

Proper installation and wiring are foundational to the performance and longevity of your RX2E soft start. Always consult the official manual.
Even the most robust industrial soft starter requires occasional maintenance, and effective soft starter troubleshooting is a critical skill for minimizing downtime. When issues arise with Benshaw RX2E softstarters, a systematic approach ensures problems are resolved safely and efficiently. Before beginning any diagnostic work, it is absolutely essential to adhere to strict safety protocols, including proper lockout/tagout (LOTO) procedures in accordance with NFPA 70E and OSHA standards. The primary purpose of a reduced voltage starter is to protect equipment, and that principle of safety must extend to the personnel working on it. Consequently, always de-energize and verify a zero-energy state before accessing any internal components, a point reinforced by industry leaders like Plant Engineering.
Troubleshoot Benshaw Rx2e Soft Starter Fault Codes
Your first step in any troubleshooting process should be to check the door-mounted MX2 keypad for any active fault codes. The RX2E Series includes comprehensive diagnostics that can immediately point to the root cause, such as overload, phase loss, over/under voltage, or a shorted SCR. For instance, a “Shorted SCR detection” fault, as noted in RX2e Soft Starter documentation, indicates a specific power component failure. In addition to reading codes, perform a thorough visual inspection of the enclosure and components. Look for signs of overheating, loose connections, or environmental contamination like excessive dust or moisture, which could compromise the Benshaw motor control system.
If the fault codes do not provide a clear answer, the next logical step is to use a calibrated multimeter to verify all power connections. Carefully check the incoming three-phase voltage to ensure it is balanced and matches the starter’s nameplate rating. Furthermore, it’s important to confirm the control voltage, which is typically supplied by an internal control power transformer (CPT). According to documentation from suppliers like Benshaw RX2E Soft Starter, this CPT is a critical component with its own protection. Verifying these voltages helps determine if the issue is with the RX2E soft start itself or is external, such as a problem with the facility’s power or the connected AC motor. In other words, this isolates the problem domain, saving valuable time.
Preventive Maintenance for Your Industrial Soft Starter
A proactive preventive maintenance schedule is fundamental to maximizing the operational life and reliability of any industrial soft starter. Although Benshaw motor control products are engineered for durability, they benefit significantly from periodic inspections. Above all, before performing any maintenance, technicians must strictly follow all lockout/tagout (LOTO) procedures as mandated by NFPA 70E and OSHA to ensure complete electrical safety. Following a consistent maintenance plan helps mitigate long-term component wear, which ultimately reduces the total cost of ownership, an advantage highlighted by sources like Plant Engineering. Consequently, these routine checks prevent unexpected downtime and costly emergency repairs.
Begin with a detailed visual inspection of the RX2E soft start unit and its enclosure. Specifically, look for any buildup of dust, dirt, or other contaminants that could obstruct airflow and cause components to overheat. If cleaning is necessary, use dry, low-pressure compressed air on de-energized equipment. In addition, it is critical to verify the tightness of all power and control wire terminations, as loose connections are a primary source of heat and potential electrical failures. The integrity of the enclosure is paramount for protecting internal components, as detailed in documentation from LV Solid-State Starters Catalog on their various enclosure types.
Furthermore, confirm that internal cooling fans are functioning correctly and that ventilation paths are clear of any obstructions. It is also essential to ensure the starter’s ambient environment remains within the specified temperature and humidity limits to prevent premature failure of electronic components. For instance, operating the device outside of its designated parameters can significantly shorten its lifespan. Implementing these simple yet effective Benshaw motor protection strategies, as recommended by suppliers like Benshaw RX2E Soft Starter, ensures the continued performance of your AC motor soft starter and protects your investment.
Conclusion: the Long-term Value of Integrating Benshaw Rx2e Softstarters
To begin, the integration of Benshaw RX2E softstarters represents a significant upgrade over traditional direct-on-line starting methods. Throughout this guide, we’ve explored how these advanced starters provide precise control over motor acceleration and deceleration, which is crucial for protecting valuable equipment across various industrial applications. By mitigating the mechanical shock and electrical inrush current inherent in across-the-line starting, the RX2E series lays the foundation for a more reliable and durable motor system. This controlled approach not only safeguards the motor but also extends the life of connected mechanical components like gearboxes, belts, and couplings.
Ultimately, the decision to implement an RX2E soft start translates into substantial long-term value and a lower total cost of ownership. According to industry analysis from Plant Engineering, the fundamental goal of a soft starter is to minimize system-wide stress, which directly extends equipment lifespan. This controlled operation, as detailed by Fixed-Speed Aggregate Applications, prevents the mechanical jolts that accelerate wear. In other words, this leads to significantly reduced maintenance needs and fewer unplanned downtime events, a benefit also highlighted by Plant Engineering. Therefore, the RX2E is not just a component but a strategic investment in operational resilience and financial efficiency.